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Why don't Hyperlinks in Outlook/Outlook Express open a new window

We receive a ton of support via email, and most of them contain hyperlinks. It's becoming more common to receive html formatted emails that contain hyperlinks as well.

If you use Outlook or Outlook Express to read email, then you have most likely clicked a hyperlink, and noticed it opens a current browser window and changes that window to go to the hyperlink you selected. THIS IS VERY ANNOYING, because if you load many of the sites you read daily then you have to traverse back to those sites after the document loads.

By default, Internet Explorer is installed with the advanced option "Reuse windows for launching shortcuts". This essentially tells any program launching a document that is to be loaded in the browser container to look for an already open browser and load it in there.

So, to turn off this feature follow these steps:
1.) Open Internet Explorer
2.) Click the Tools menu
3.) Click Internet Options from the Tools menu
4.) Select the Advanced Tab
5.) Scroll down to find the "Reuse windows for launching shortcuts" in the Browsing category
6.) Uncheck the box
7.) Click Ok

Hopefully, we have saved you some frustration in your day.

Article ID: 217, Created On: 1/3/2003, Modified: 5/26/2009

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