Setup and Configuration of SMTP for WordPress in MaxESP

If you already have WordPress on your MaxESP site and would like to set it up to use our SMTP server, you can use the instructions below as a guide.

Log in to your WordPress Site with the WordPress admin you created during the setup.  Open the Plugins tab in the right-hand column.  Select Add New.  This will take you to the Install Plugins page. 

Type in 'smtp' and run the search.  You'll get a list of SMTP plugins to choose from.  Click on Details to verify its been tested with your current version of WordPress, then click Install Now and confirm the install(we'll use WP Mail SMTP for this example). 

Once it successfully installs the plugin, click on Activate Plugin.  This will take you back to your main Plugins page with your SMTP plugin installed and activated.  Click on Settings,  and fill out the Advanced Email Options.  Be sure to select SMTP as your mailer option if more than one option is available.  In the SMTP Options section, specify the following:

                SMTP Host:

                SMTP Port: 25

                Encryption: none

                SMTP Authentication:
Username -- {site-id}
Password -- the SMTP password you've set via the Control Panel earlier

If you haven't set up your SMTP password in the Control Panel yet, do it first, then come back to the SMTP Authentication section.  See our KB article for a full walkthrough:

Save changes, then send a test email either through the SMTP section in your Control Panel or through the SMTP plugin if it has this option available.

There have been some questions about sending mail from a customer's website.  In the above example, the customer would use  Those addresses are no longer active and will no longer function.

Instead, they can use any valid email address as long as you have the correct mail server information for where that address resides.  Preferably, the customer will have an email account set up in our shared mail environment.  If that is the case, they can simply use as the SMTP server, and the corresponding password for the address, and the default port of 25.  If the customer does not have mail with us, they will need to get the correct mail server information and plug that into their code.  Be aware that some companies do not use the default SMTP port of 25.  Some organizations use the alternate ports of 465 or 587, so that may need to be changed in their web.config.

Article ID: 832, Created On: 12/13/2011, Modified: 6/7/2018

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