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How to setup exceptions for a folder, file, security risk, or extension with Symantec Endpoint Protection

Centralized exceptions are the items that you want to exempt from scanning, such as a particular security risk or a particular file. Typically you do not need to create exceptions.

 

For managed clients, your administrator may have created centralized exceptions for your scans. You can view administrator-defined exceptions, however you cannot modify them. If you create a centralized exception that conflicts with an administrator-defined exception, the administrator-defined exception takes precedence.

 

This procedure describes configuring a centralized exception from the Change Settings page. You can also configure exceptions when you create or modify an on-demand, scheduled, or startup scan, or when you modify Auto-Protect settings. Exceptions apply across all antivirus and antispyware scans. If you configure an exception when you create or edit a particular scan, the exception applies to all antivirus and antispyware scans.

 

Note:

You can also configure centralized exceptions for proactive threat scans.

 

 

You can click Help for more information about the options that are used in these procedures.

To exclude a security risk from scans

 

  1. In the client, in the sidebar, click Change settings .
  2. Next to Centralized Exceptions, click Configure Settings .
  3. In the Centralized Exceptions dialog box, on the User-defined Exceptions tab, click Add > Security Risk Exception > Known Risks .
  4. In the Select Security Risks dialog box, check the security risks that you want to exclude from scans.
  5. If you want to log an event when the security risk is detected and ignored, check Log when the security risk is detected .
  6. Click OK .
  7. In the Centralized Exceptions dialog box, click OK .

 

To exclude a file from scans

 

  1. In the client, in the sidebar, click Change settings .
  2. Next to Centralized Exceptions, click Configure Settings .
  3. In the Centralized Exceptions dialog box, on the User-defined Exceptions tab, click Add > Security Risk Exceptions > File .
  4. In the Add File Exception dialog box, select the file or type the filename that you want to exclude, and then click Add .
  5. Click OK .
  6. In the Centralized Exceptions dialog box, click OK .

 

To exclude a folder from scans

 

  1. In the client, in the sidebar, click Change settings .
  2. Next to Centralized Exceptions, click Configure Settings .
  3. In the Centralized Exceptions dialog box, on the User-defined Exceptions tab, click Add > Security Risk > Folder Exceptions .
  4. In the Add Folder Exception dialog box, select the folder or type the folder name that you want to exclude.
  5. Check Include Subfolders if you want to exclude subfolders of the selected folder.
  6. Select the folder that you want to exclude, and then click OK .
  7. In the Centralized Exceptions dialog box, click OK .

 

To exclude extensions from scans

 

  1. In the client, in the sidebar, click Change settings .
  2. Next to Centralized Exceptions, click Configure Settings .
  3. In the Centralized Exceptions dialog box, on the User-defined Exceptions tab, click Add > Security Risk Exceptions > Extensions .
  4. In the Add Extension Exceptions dialog box, type the extension that you want to exclude.
    You can only include one extension name in the text box. If you type multiple extensions, the client treats the entry as a single extension name.
  5. Click Add .
  6. Repeat step 4 through step 5 to add more extensions.
  7. In the Centralized Exceptions dialog box, click OK .

 

KB Content Source: Symantec Client Help

 

You can also access this Symantec Client Help file by opening your Symantec EndPoint Protection client and clicking Help and Support then Help Topics.

Article ID: 571, Created On: 1/17/2008, Modified: 6/2/2009

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